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![]() FAQ Is online bill pay service free?You pay a one-time, development fee for your custom Secure Bill Pay web site portal, based on the size of your organization. You pay a very reasonable monthly service fee for unlimited users and transaction volume. This service fee includes hosting your secure bill pay portal, all your future portal updates, data collection and storage, real time reports, export data and full security features, including PCI compliance. Your merchant account includes the most competitive transaction fees available (on average, our clients save 21%). ACH transactions are available for low processing costs. Your customers pay no fees. How do I enroll in online bill pay? See 'Get Started'. Is online bill pay secure? Yes, we boast:
Do I need any special equipment or software? The portal and associated virtual terminal is web-based and accessible to your customers via link from your company website, or they may go directly to a custom website address referenced on your statements or invoices www.SecureBillPay.net/YourCompanyName. You may choose to acquire USB-enabled card swiping devices and/or check scanners to import credit/debit card and eCheck data into the virtual terminal to reduce hand-keying of the information. Do I use the same credit card processor I have today? For the online payments, you will be using a partner of Secure Bill Pay. You may find the terms are so favorable that you will want to convert all of your credit/debit card processing to our provider. How will I know when a customer makes a payment? Secure Bill Pay includes a secure virtual terminal where you login to retrieve reports and easily reconcile those payments to your accounts receivable system. You can also opt to receive an email notification each time a payment is received. |
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